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Nurses' experience of collaboration with relatives of frail elderly patients in acute hospital wards: A qualitative study.

  • Tove Lindhardt
  • Ingalill Rahm Hallberg
  • Ingrid Poulsen
Publishing year: 2008
Language: English
Pages: 668-681
Publication/Series: International Journal of Nursing Studies
Volume: 45
Issue: 5
Document type: Journal article
Publisher: Elsevier

Abstract english


Frail elderly people admitted to hospital often receive help from relatives in managing their daily lives. These relatives are likely to continue to feel responsible after admission, and to hold valuable knowledge, which may contribute to decision-making related to care and treatment.


To illuminate nurses’ experience of collaboration with relatives of frail elderly patients in acute hospital wards, and of the barriers and promoters for collaboration.

Design and setting

The design was descriptive. Three acute units in a large Danish university hospital participated.


Six registered nurses and two auxiliary nurses in charge of discharge planning for the patients were included.


Open interviews using an interview guide. Manifest and latent content analysis was applied.


The main theme Encountering relatives—to be caught between ideals and practice reflected the nurses’ two sets of conflicting attitudes towards collaboration with relatives, one in accordance with professional nursing values, the other reflecting the values of every day practice. The dual attitudes were reflected in two themes The coincidental encounter—the collaboration and Relatives—a demanding resource, which appeared in the text along with a number of sub-themes. Ideally, collaboration was considered important and described as a planned process, but in practice encounters with relatives were coincidental. Relatives were ideally considered a resource but also experienced as demanding, and nurses sometimes even avoided them. The nurses seemed unaware of the conflict of values, and their response pattern of escape-avoidance and labelling of relatives as difficult may be an indication of counter transference as a reaction to moral conflict. Macro level factors, such as organisational and societal values, and micro level factors, such as organisation of care, nurse's competence and communication skills, seemingly governed nurses’ collaboration with relatives.


Although the nurses could be seen as mere victims of conflicting values, there appeared to be potential for improving collaboration practice within the restrictions of macro level factors by interventions at the micro level.


  • Nursing
  • Professional ethics
  • Nursing
  • Decision making
  • Participation
  • Collaboration
  • Frail elderly
  • Family
  • Aged hospitalised
  • Content analysis


  • Older people's health and Person-Centred care
  • ISSN: 1873-491X
Ingalill Rahm Hallberg
E-mail: ingalill [dot] rahm_hallberg [at] med [dot] lu [dot] se

Professor emerita

Health-promoting Complex Interventions